Gift Hamper Delivery in Levin & Surrounding Horowhenua Areas

Fast, Reliable Delivery Across Horowhenua

We offer fast, reliable delivery on all gift hampers across Horowhenua, ensuring every order arrives fresh, beautifully presented, and on time. Whether you’re sending a birthday surprise, a thank-you gift, or a thoughtful gesture, our team takes care of every detail — with free local delivery and friendly service you can count on

Area

Foxton & Otaki

Orders placed by 2 pm (Mon–Fri) or 10 am (Sat–Sun) qualify for same-day local dispatch.
If you miss the cut-off, feel free to call or text us — we may still be able to help.

Horowhenua Hampers Return & Refund Policy

1. At Horowhenua Hampers, we take absolute pride in creating beautifully crafted gift hampers featuring gourmet treats, cheeses, and living plants. We want you and your recipient to love your gift. If something isn't right, we are here to help.

   1. Return Window

   You must notify us within 24 hours of receiving your delivery if there is any issue with your product. You or the recipient may return items within 30 days of delivery or pickup for a full refund, store credit, or an exchange.

   2. Eligibility for Returns

   To be eligible for a return, the hamper components must be:

   • Unused, unopened, and in the same condition that they were received.
     

   • In their original packaging.
     

   • Accompanied by proof of purchase (order number or email confirmation).
     

   3. Perishable & Fragile Goods Exception

   Because our hampers often contain delicate, fresh, or perishable items, special rules apply:

   • Gourmet Cheeses, Fresh Fruits, & Food Items: Due to health, food safety, and safety regulations, fresh food elements cannot be returned for a change of mind.
     

   • Fragile Items (Living Plants, Cakes, etc.): These items carry a higher risk in transit. If a plant or fragile item arrives damaged, please notify us immediately with a photo so we can arrange a replacement or refund.
     

   4. Damaged or Faulty Items

   In the unlikely event that a hamper arrives damaged, faulty, or missing components, please contact us within 24 hours of delivery at horowhenuahampersnz@gmail.com or call us at +64 21 993 038. Please include your order number and photos of the damage so we can resolve this quickly with a replacement or refund.

   5. Return Shipping & Collection Charges

   • Local Returns & Pickups: If we need to pick up a return locally, or if you return it to us directly, there is no charge for local return delivery.
     

   • Out-of-Town Returns (Change of Mind): If we arrange a return pickup for an out-of-town address due to a change of mind, a return pickup charge equal to the original regional delivery fee will be deducted from your refund or store credit. If you are able to drop the return off to us directly, it is completely free.
     

   • Faulty Items: If an item is faulty or arrived damaged, Horowhenua Hampers will collect it and handle all replacement or return delivery costs at absolutely no charge to you.
     

   6. Processing Refunds

   Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, your refund (minus any applicable out-of-town change of mind pickup fees) will be automatically processed back to your original payment method within 3–5 business days.

Contact & Ordering Details

• Phone: 021 993 038

• Contact Us: via our Contact Page

• Business Hours / Orders: 7 days a week

Let us help make your gift-giving effortless. Order early to avoid missing cut-off times — and reach out if you need special arrangements.